In my earlier news I wrote about that one of our Indian clients placed the second order with us also for uncoiler, straightener, NC servo feeder. But the uncoiler and straightener he used 2 in 1 type and he also bought high speed roll feeders. As for this Dubai client, he’s a technicist in his factory and he knew nothing about progressive dies and coil automation. He found our company on Google and asked for 3 in 1 uncoiler, straightener, NC servo feeder..
After I got to know his material just within 200mm width, I recommended him separate machines of them instead of 3 in 1. Although 3 in 1 uncoiler, straightener, NC servo feeder is much more expensive than separate of them, I didn’t do that, just choose the most suitable combination for my customer.
Most importantly, I helped him supply 2 pcs of progressive dies. He bought 4 sets of uncoilers, straighteners, NC servo feeders from us for first try of automatic production, which fully satisfied him and placed the second order for other products of 4 pcs of progressive dies, also 1 set of uncoiler, straightener, NC servo feeder. Sharing you our Whatsapp chatting record after I delivered the goods:
I offered the best after-sales service, all done online, no need for high cost of installation and debugging. I taught my client everything I know about progressive dies, coil automation, how to install and debug uncoiler, straightener, NC servo feeder, even press machines. Here are pictures after he received our goods:
They are still safe and complete, which also can prove that our package of iron shelves with streching film inside and outside is good for machines and dies package.
Regarding more details of our small model uncoiler, you can see our product link on our website as follows: